Privacy Policy (DPDP Compliance)

Seven Oceans Consultancy Services ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website sevenoceans.in, submit consultation forms, or engage with our international education and visa advisory services.

This policy is structured in compliance with the Digital Personal Data Protection (DPDP) Act of India and international data privacy standards for student recruitment and advisory services.

1. Information We Collect

When you interact with our platform or submit an application/consultation form, we may collect the following categories of personal data:

• Identity Data: Full name, date of birth, and nationality.
• Contact Data: Mobile/WhatsApp number, email address, and residential location (e.g., Hyderabad, India).
• Academic & Professional Profile: Highest education completed (e.g., B.Tech, Intermediate, Bachelor's), academic scores, graduation year, and study/career preferences.
• Communication Records: Queries, WhatsApp chat logs, and consultation history with our expert counselors.

2. Purpose of Data Collection (Lawful Purpose)

In accordance with the DPDP Act, your personal data is collected and processed exclusively for lawful and transparent purposes related to international education advisory, including:

• Evaluating student academic profiles for admission eligibility into European universities, German Ausbildung, and Austrian Lehre programs.
• Scheduling free admissions counseling and connecting applicants with expert advisors via phone, email, or WhatsApp.
• Assisting with visa application paperwork, university documentation, and scholarship submissions (e.g., GKS, DSU).
• Sending essential service updates, status notifications, and guidance regarding overseas study pathways.

3. Consent & User Rights

By submitting your details via our web forms or WhatsApp widgets, you provide explicit, affirmative consent for Seven Oceans Consultancy Services to process your personal data for the purposes stated above. Under the DPDP Act, you retain the right to:

• Access a summary of your personal data processed by us.
• Request correction or completion of inaccurate or incomplete personal data.
• Withdraw your consent at any time by contacting our Grievance Officer (withdrawal applies prospectively).
• Request erasure of your personal data when it is no longer necessary for the purpose of processing.

4. Data Security & Retention

We implement robust technical and organizational security measures (including encrypted transport and restricted database access) to safeguard your personal information against unauthorized access, loss, or disclosure. We retain your personal data only for as long as necessary to fulfill your advisory and admission objectives or as mandated by applicable legal frameworks.

5. Third-Party Sharing

We do not sell, rent, or trade your personal data to third-party marketers. Data is shared exclusively with accredited educational institutions, admissions boards, or visa processing partners strictly on a need-to-know basis to process your university applications or visa files with your explicit prior authorization.